Privacy Policy

Personal Information Protection Policy

Star Seiki Co.,Ltd (hereinafter referred to as "the Company") has established the following privacy policy (hereinafter referred to as "the Policy") with respect to the personal information of users. (hereinafter referred to as the "Company") has established the following privacy policy (hereinafter referred to as the "Policy") regarding personal information of users.This policy explains what personal information we collect, how we use and share it, and how users can manage their own personal information.

1. Business Information

Corporate Name: Star Seiki Co.,Ltd
Address: 3-133 Akita, Oguchi-cho, Niwa-gun, Aichi, Japan
Representative : Mr. Yoichi Shiotani, President and Representative Director

2. Method of obtaining personal information

When a user registers for use, we obtain personally identifiable information such as name, date of birth, address, telephone number, e-mail address, and credit card number.We will obtain your name, phone number, and e-mail address when you submit an inquiry form or comment.

3. purpose of use of personal information

The acquired information such as browsing will be analyzed and used to inform users of new products and services suitable for them in the development design, manufacture, sales, repair, inspection and maintenance business of industrial robots (mainly take-out robots for synthetic resin molding) and factory automation equipment.In addition, the acquired information, such as browsing and purchasing history, will be scored and the relevant scores will be provided to third parties.

  • To send email notifications of new features, updates, campaign information, etc. for services used by users.
  • To contact you as necessary, such as for maintenance of the services used by users.
  • To respond to comments or inquiries from users
  • To identify users who have violated the terms of use, or used the service for other unauthorized and unreasonable purposes, and to refuse their use of the service.

The purpose of use of personal information shall be changed only when the relevance before and after the change is deemed reasonable.When we change the purpose of use of personal information, we will notify the user of the new purpose by the method prescribed by us, and also announce it on our website.

4. measures for safe management of personal data

We strive to keep personal information accurate and up-to-date, and provide education and training to all employees and directors to protect it from unauthorized access, alteration, leakage, loss, or damage. In addition, we have established regulations for the protection of personal information and conduct periodic inspections of on-site management.

5. joint use of personal data

The Company will share the information as follows

  • Person in charge of personal data management: Star Seiki Co.,Ltd
  • Purpose of use by persons with whom the Company shares information: Same as "Purpose of use" above
  • Items used: Name, address, telephone number, e-mail address
  • Scope of joint users: Companies that comprise our corporate group

6. provision of personal data to third parties

We will not provide personal information to third parties without your consent except in the following cases

When required by law

  • When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual
  • When it is especially necessary to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the individual concerned
  • When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.
  • When the following matters have been notified or publicly announced in advance to the individual concerned and when the Company has notified the Personal Information Protection Committee
  • 1. To be provided to a third party for the purpose of use
  • 2. Items of personal data provided to third parties
  • 3. Method of provision to third parties
  • 4. To stop the provision of such personal information to third parties at the request of the person concerned.
  • 5. How to accept a request from the person in question

7. Handling of Anonymized Processed Information

When creating anonymized processed information (personal information that has been processed so that specific individuals cannot be identified and that cannot be restored), we will take the following actions

  • Appropriate processing in accordance with standards established by law
  • Implement safety control measures in accordance with the standards set forth in laws and regulations.
  • Disclose the items of information about individuals included in the anonymized processed information.
  • To match personal information with other information in order to identify the individual from whom the information was created.

8. disclosure and correction of retained personal data

When we receive a request for disclosure of personal information from an individual, we will disclose such information to the individual without delay. If the person requests notification of the purpose of use, correction, addition, deletion, suspension of use, or suspension of provision to a third party of his/her personal information, we will respond to the request after confirming the person's identity.

9. contact for consultation and complaints regarding the handling of personal information

If you have any questions, concerns, complaints, or other inquiries regarding our handling of personal information, please contact us using the Inquiry Form.

10. About SSL (Secure Socket Layer)

Our website is SSL-compatible, which encrypts communications between web browsers and web servers. Personal information such as names, addresses, and telephone numbers entered by users are automatically encrypted.

11.About cookies

A cookie is a piece of data sent from a web server to a web browser that enables the web server to identify the user's computer by referring to the cookie, allowing the user to use our web site efficiently.Files sent by our Web site as cookies do not contain personally identifiable information.You can also disable cookies through your web browser settings.

12. Disclaimer

  • While every effort is made to ensure the accuracy of the information on our website, we assume no responsibility for any actions taken by users using the information on our website.
  • The Company shall not be liable for any damage to the user or any damage caused by the user to a third party as a result of the user's use of the Company's Web site.

13. copyrights and portrait rights

The text, images, and all content on our website are protected by copyright, portrait rights, etc., and may not be used or diverted without permission.

14. link

You are free to establish a link to our website. However, depending on the content of the website, we may decline the establishment of a link.